Add a new SMS phone contact manually

Add a new SMS phone contact manually

You can add new SMS/text message contacts manually using our pop-up form – it’s a great way for telephone support teams to record feedback during a call or to to add new customers one at time rather than having to setup a CSV upload. 

Here's how:
  1. To add a new email contact, open your Project, click on the Settings and then click on SMS Data list menu item.
  2. Half-way down the page on the right you’ll see a blue button . Click on this Add new contact button and fill in the form with as many fields as you need (only the firstname, lastname, and phone number fields are required, the other fields are optional). 
  3. In the last field on the form, choose which data list you want to add the contact to.
  4. Click the Add button to save the contact. You can now add a new contact or click Cancel to exit the form.



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