General
How can I update my credit card payment details?
You can update or change your credit card payment details at any time. Log in to your account Click on My Profile Scroll to the bottom of the My Profile page and you will see the section where you can update your card with new credit card details. ...
I'm going to sign-up for your 14-day trial. After I've set my survey up, if I upgrade can I then amend the survey I've set up to add my logo or change the style?
Yes, absolutely! After you updgrade your account, all your settings and data remain in place so you can continue your campaigns. For email and event surveys, you can add your logo and format the surveys. For all surveys, you can edit text and colors ...
Can I change my subscription plan at any time?
Yes - there's no long contract and subscriptions are on a month-by-month basis so you can upgrade/downgrade/cancel at any time.
What payment methods do you accept?
You can pay for your monthly subscription to SightMill in a number of ways. The simplest is to pay online with your credit card or using Paypal. Our credit card processor is Stripe (widely used and very secure) or you can pay from your Paypal ...
How long does the trial account last?
If you sign up for a Free Trial, then this lasts for 14 days; you can use this to start receiving and acting on customer feedback up to the limits listed. It offers all the functionality of our other plans so you can setup integrations, workflows, ...
What are the available plans?
We have a range of plans to suit every business - from a low-volume starter account that lets you get started with web surveys on your website through to comprehensive high-volume plans that allow those with more visitors or customers to use both ...
Do you offer a free trial account?
Yes, you can sign-up for our 14 day free trial now! It's fully-functional and lets you try out the functionality and setup web surveys, send email surveys, or event surveys - and supports all our integrations and tools to help you start gathering ...