Ask your customers for feedback by linking QuickBooks to SightMill and automatically send email surveys when a customer record has been created, an invoice generated, or a payment received.
Creating a text-message or SMS survey lets you gather surveys directly from customers who can communicate using their phone and text messaging. It's very straightforward to setup using SightMill: follow these simple steps and you'll have a tailored ...
Setting up an employee (eNPS) survey follows exactly the same steps as an NPS email survey - with one important difference that you should make sure respondants are anonymous (unlike customer surveys, where you want to be able to identify the person ...
Creating an event NPS survey is a great way to request feedback from delegates during or immediately after an event. It's mobile-first, accessed by delegates from their smartphone web browser - no apps to download. Setting up an event is very ...
The SightMill tracking code needs to be installed within your site in order to start displaying surveys on your website. Adding this tracking code is similar to adding the Google Analytics code and normally takes just a minute or two. Each Project ...
Creating an email NPS survey is very straightforward using SightMill. Follow these simple steps and you'll have a tailored email ready to go to your contact list to your schedule. Create a new Project for your email survey 1. Select Home menu on the ...
Yes. NPS scores can range from -100 to +100. The calculation is to subtract the percentage of detractors from the percentage of promoters (you ignore the passives from this calculation). So if you have 100 responses and 40 score 0-6 (detractors), 45 ...
When you create a new Project, the default setting is that your admin email address (the email address you used to sign-up for SightMill) is sent an alert email every time someone completes a survey. You can change this to switch this option on/off: ...
Creating an event NPS survey is a great way to request feedback from delegates during or immediately after an event. It's mobile-first, accessed by delegates from their smartphone web browser - no apps to download. Setting up an event is very ...
We provide all the tools to integrate SightMill with Salesforce using webhooks API to receive information from Salesforce and its Apex REST API to send information back to Salesforce. Note: you will need to be comfortable creating Salesforce scripts ...
Creating an email NPS survey is very straightforward using SightMill. Follow these simple steps and you'll have a tailored email ready to go to your contact list to your schedule. Create a new Project for your email survey 1. Select Home menu on the ...