SightMill provides all the features you need to add a customer feedback survey to any page of your website.
The survey itself can either be the standard 0-10 Net Promoter Score question or can be a simpler smiley-face satisfaction score. Both ask the visitor to give a rating and add a comment.
To add the survey to your website, it's simple to add the few lines of special code to your website. We provide full instructions.
The results from your web survey are shown in your dashboard and you can also see the comments a visitor writes.
For more advanced setups, you can personalise the survey with details of your customers or registered users to include, for example, a user name, user type, value of a purchase, or other information - to help you view trends for different types of visitor.
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What are the best sampling settings to use when displaying a survey on a web page?
You can define how often and when a survey is displayed to a website visitor. There are a couple of settings that you can use with web surveys: The first lets you define how long to wait once a visitor lands on a page and before displaying a survey. ...
Do web surveys display on all browsers?
We've tested our system with a wide range of browsers to make sure it works on all popular browsers and different devices. You'll find no problems with IE, Firefox, Chrome, and with PCs, Macs, iOS and Android phones/tablets. If you have a problem ...
How is the survey added to my website?
There's no special coding, simply copy and paste a small script to your website (we provide the instructions and it'll work within almost any normal web page even if you're using a bespoke site and we also provide a WordPress plugin). You'll find the ...