What is a web survey?

What is a web survey?

SightMill provides all the features you need to add a customer feedback survey to any page of your website.

You can configure the text, design and style of the survey. You can add a pop-up survey or add a feedback tab.

The survey itself can either be the standard 0-10 Net Promoter Score question or can be a simpler smiley-face satisfaction score. Both ask the visitor to give a rating and add a comment.

To add the survey to your website, it's simple to add the few lines of special code to your website. We provide full instructions.

The results from your web survey are shown in your dashboard and you can also see the comments a visitor writes.

For more advanced setups, you can personalise the survey with details of your customers or registered users to include, for example, a user name, user type, value of a purchase, or other information - to help you view trends for different types of visitor.