How often should I send an email survey?
We would suggest that you send a survey email to each person on your contact list on a regular basis for consistent results and best practice is to send no more than once every month (though most companies limit this to a maximum of two or four surveys per customer per year).
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You can personalize email surveys to, for example, start 'Dear Simon' rather than 'Dear customer'. We support a two main fields that can be included into your emails. The data to populate these personalized fields is drawn from the CSV contact list ...
What do Email surveys look like?
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What are Email surveys?
Email-based surveys let you send a Net Promoter Score (NPS) survey by email to a group of contacts. You can use SightMill to send the email surveys or you can embed the surveys into your third-party email system (for example, HubSpot, etc). Most ...