How do I delete a Project?
To delete a Project, open the Settings for the Project and click on the General Settings menu.
In the bottom right of the screen, click on the red 'Delete This Project' button. You'll be asked to confirm, then all the data and settings will be deleted.
Create a new survey Project
SightMill uses Projects to help you organise your NPS surveys (rather like a campaign in marketing). A Project can have different delivery formats (eg it can combine email, SMS, website and event surveys), but can only have one survey for each of ...
How do I know how many customers are seeing but not responding to my surveys?
There are a couple of ways to view this information. Summary: For a summary, open your survey Project and look at the Dashboard. In the top-right, you'll see a box titled 'Surveys'. You can select a date range and it displays the number of responses ...