How do I see when a contact was last sent an email survey?

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• How do I see when I last sent a survey to a contact?

  We keep a record of the date and time you last sent an email survey to your contact list stored on SightMill. To view this information: 1. open your Project and the Settings menu, then click on the Email Data list menu. 2. The list of contacts stored ...

• Importing contacts: Using tags in your CSV email or SMS contact list import

  You can include tags within a CSV file of contact data to provide additional information about each contact. Tags provide a great way of viewing your results by the metrics that are most important to your business. For example, you could include tags ...

• Setting up SightMill to use SPF settings in DNS to reduce the chance your NPS email survey will be classed as spam

  Everyone hates spam email – at best it’s a nuisance to filter and a waste of time to delete and sort through; at worst, it contains links to suspect sites, malicious code and traps for the unwary. The good news is that all of the major email ...

• Can I add a new email contact manually?

  Yes, you can add new email contacts manually using our pop-up form – it’s a great way for telephone support teams to record feedback during a call or to to add new customers one at time rather than having to setup a CSV upload. Here's how: To add a ...

• How can I delete a contact from my email list?

  You can delete email contacts that you have added to a list, here's how: 1. view your list of contacts (open the Project and the Settings menu, click on the Email Data List option). The list of contacts is shown at the bottom of the right-hand side ...