Can I send SightMill surveys from within my email marketing software?

Can I send SightMill surveys from within my email marketing software?

Yes, you can embed a SightMill survey within an email campaign sent from third-party email marketing software such as HubSpot, Intercom or similar.

It's easy to setup - look for the Third Party Provider menu in your Project settings.

If you are using Salesforce:
1, select the Salesforce tab
2. We provide code that delivers 0-10 Net Promoter Score survey or a simple customer satisfaction smiley face icons.
3. Select and copy the HTML code and paste it into the email template editor of your email marketing software. You must include a merge field for the receipients email address and a unique ID from your marketing software. There are full instructions on the Settings page.

If you are using any other email marketing system such as HubSpot, Intercom, etc:
1. select the General tab
2. We provide code that delivers 0-10 Net Promoter Score survey or a simple customer satisfaction smiley face icons.
3. Select and copy the HTML code and paste it into the email template editor of your email marketing software. You must include a merge field for the receipients email address and a unique ID from your marketing software. There are full instructions on the Settings page.

    • Related Articles

    • Setting up SightMill to use SPF settings in DNS to reduce the chance your NPS email survey will be classed as spam

      Everyone hates spam email – at best it’s a nuisance to filter and a waste of time to delete and sort through; at worst, it contains links to suspect sites, malicious code and traps for the unwary. The good news is that all of the major email ...

    • What do Email surveys look like?

      We provide a range of templates for your email surveys so you can send a standard 0-10 Net Promoter Score question or you can send simpler smiley-face customer satisfaction icons. Most often, email surveys use the standard NPS question ('Would you ...

    • Importing contacts: Using tags in your CSV email or SMS contact list import

      You can include tags within a CSV file of contact data to provide additional information about each contact. Tags provide a great way of viewing your results by the metrics that are most important to your business. For example, you could include tags ...

    • What are Email surveys?

      Email-based surveys let you send a Net Promoter Score (NPS) survey by email to a group of contacts. You can use SightMill to send the email surveys or you can embed the surveys into your third-party email system (for example, HubSpot, etc). Most ...

    • Email surveys working with Microsoft Safelinks and ATP

      The Safelinks protection system was introduced by Microsoft as an optional additional security feature of Outlook. It works by checking then replacing any links in emails received with a custom link to a Microsoft server that then has confirmed the ...