Can I add a new email contact manually?
Yes, you can add new email contacts manually using our
pop-up form – it’s a great way for telephone support teams to record feedback during a call or to to add new customers one at time rather than
having to setup a CSV upload.
Here's how:
- To add a new email contact, open your Project, click on the
Settings and then click on Email Data list menu item.
- Half-way down the page on the right you’ll see a blue button . Click on this Add new contact button and fill in the form with as many fields
as you need (only the firstname, lastname, and email address fields are required, the other fields are
optional).
- In the last field on the form, choose which data list you want to add the contact to.
- Click the Add button to save the contact. You can now add a new contact or click Cancel to exit the form.
Related Articles
Importing contacts: Using tags in your CSV email or SMS contact list import
You can include tags within a CSV file of contact data to provide additional information about each contact. Tags provide a great way of viewing your results by the metrics that are most important to your business. For example, you could include tags ...
Setting up SightMill to use SPF settings in DNS to reduce the chance your NPS email survey will be classed as spam
Everyone hates spam email – at best it’s a nuisance to filter and a waste of time to delete and sort through; at worst, it contains links to suspect sites, malicious code and traps for the unwary. The good news is that all of the major email ...
How do setup an email contact data file?
SightMill accepts data in standard CSV (comma-delimited) file format. This is a standard export option from MS-Excel and most spreadsheet software, or you can use a text editor. A quick way to create a simple data file ready to import into SightMill ...
How do I add an unsubscribe link?
You should add an unsubcribe link to the footer of all your email surveys. If a recipient clicks this link, SightMill will mark the email address as 'unsubscribed' and will not send a survey to this address (note: this works per-Project). If you use ...
How can I delete a contact from my email list?
You can delete email contacts that you have added to a list, here's how: 1. view your list of contacts (open the Project and the Settings menu, click on the Email Data List option). The list of contacts is shown at the bottom of the right-hand side ...