Event surveys - setting up your first NPS survey for an event or training session
Creating an event NPS survey is a great way to request feedback from delegates during or immediately after an event. It's mobile-first, accessed by delegates from their smartphone web browser - no apps to download. Setting up an event is very ...
How to integrate with Salesforce
We provide all the tools to integrate SightMill with Salesforce using webhooks API to receive information from Salesforce and its Apex REST API to send information back to Salesforce. Note: you will need to be comfortable creating Salesforce scripts ...
Email surveys - sending your first NPS survey by email
Creating an email NPS survey is very straightforward using SightMill. Follow these simple steps and you'll have a tailored email ready to go to your contact list to your schedule. Create a new Project for your email survey 1. Select Home menu on the ...
Website surveys - how to setup and install the SightMill tracking code
The SightMill tracking code needs to be installed within your site in order to start displaying surveys on your website. Adding this tracking code is similar to adding the Google Analytics code and normally takes just a minute or two. Each Project ...
Employee surveys - sending your first eNPS employee survey by email
Setting up an employee (eNPS) survey follows exactly the same steps as an NPS email survey - with one important difference that you should make sure respondants are anonymous (unlike customer surveys, where you want to be able to identify the person ...